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Privacy Policy

Effective Date: March 1st , 2026

Sections

1. Introduction

2. Information We Collect

3. How We Use Your Information

4. Messaging Consent

5. Information Sharing

6. Data Security

7. Performance Disclaimer

8. Cookies & Analytics

9. Third-Party Links

10. Digital Commerce

11. Updates to This Policy

12. Contact Us

Introduction

Woltco, Inc. (“Woltco,” “we,” “our,” or “us”) values your privacy and is committed to
protecting the information you share with us through our website and communications.

Information We Collect

We may collect personal or business information that you voluntarily provide, including:

  • Name
  • Company name
  • Email address
  • Phone number
  • Service address or location
  • Billing or shipping information (if applicable)
  • Information submitted through contact forms, quote requests, service requests, account inquiries, or other website interactions

We may also automatically collect limited technical information, including:

  • Browser type and device information
  • IP address
  • Website activity and pages visited
  • Cookies and analytics data used to improve website performance and user experience

How We Use Your Information

We may use collected information to:

  • Respond to inquiries and service requests
  • Provide product information, estimates, quotes, or support
  • Schedule service appointments and preventative maintenance
  • Communicate regarding products, equipment, chemicals, repairs, account updates, or operational support
  • Improve our website, services, and customer experience

Text Messaging & Communication Consent

By submitting your contact information through our website, service requests, quote requests, account setup, or other communication channels, you consent to receive business-related communications from Woltco regarding:

  • Service scheduling and updates
  • Technician dispatch notifications
  • Preventative maintenance reminders
  • Quote and proposal follow-up
  • Product orders and account-related communication
  • Equipment, chemical, and operational support

Message frequency may vary. Standard message and data rates may apply. You may opt out of text communications at any time by replying STOP or by contacting Woltco directly.

Woltco does not sell, share, or distribute mobile phone information to third parties for marketing purposes.

Information Sharing

Woltco does not sell, rent, or share your personal information with third parties for their marketing purposes.

We may share information with trusted vendors, technology providers, payment processors, or service partners when necessary to:

  • Provide requested services
  • Process payments or transactions
  • Operate our business systems
  • Maintain website functionality

Data Security

We take reasonable administrative and technical measures to safeguard submitted information. However, no internet transmission or electronic storage method can be guaranteed to be fully secure.

Product, Equipment & Chemical Performance Disclaimer

Woltco provides recommendations based on available information, equipment specifications, and operational best practices. However, equipment performance, wash quality, and chemical performance may vary based on several factors outside of Woltco’s control, including but not limited to:

  • Equipment programming and settings
  • Chemical dilution ratios
  • Water quality and hardness
  • Equipment condition and maintenance
  • Environmental conditions
  • Customer operating procedures

Recommended programming adjustments, preventative maintenance, and operational best practices may be necessary to achieve optimal results.

Cookies & Analytics

Our website may use cookies, analytics, and similar technologies to improve functionality, monitor website performance, and better understand visitor behavior. You may adjust cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites, manufacturers, or external resources. Woltco is not responsible for the privacy practices, content, or policies of external websites.

Future Online Ordering & Payment Processing

If Woltco introduces online ordering, customer portals, or payment processing in the future, additional terms, payment policies, and account requirements may apply and will be incorporated into this Privacy Policy and our Terms & Conditions.

Updates to This Policy

Woltco reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Woltco, Inc.

700 Main St

Coopersville, MI 49404

616.837.7373

Info@woltco.com